Cancellation Policy
Effective date: 23 September 2026
All confirmed purchases are non-refundable, except where required by law or where Experiential Living Projects cancels the service or experience.
1. Credit note eligibility
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If you cannot attend or proceed, notify us before the published cut-off for that service. If eligible, the amount paid may be converted to a credit note.
2. Credit validity and use
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A credit note is valid for 12 months from the original service or experience date and may be used once toward another eligible Experiential Living Projects service or experience, subject to availability.
3. Transfers and price differences
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A credit note may be transferred once to another person after written notice and identity verification. It has no cash value, cannot be redeemed for money, and any price difference for the replacement service must be paid.
4. Late cancellations and no-shows
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Late cancellations, no-shows and requests made after the applicable cut-off are not eligible for credit unless Experiential Living Projects agrees otherwise in writing.
5. Third-party costs
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Credit notes do not cover non-recoverable third-party costs already committed for you, including accommodation, transport, permits, facilitators or other supplier charges.
6. If we cancel
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If Experiential Living Projects cancels and cannot provide a reasonable alternative, you may choose a full credit or a refund to the original payment method.
7. Requests
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Email rahul@elivingproject.com or WhatsApp +91 94598 95806 with your booking details and requested change.
8. Legal rights
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Nothing in this policy limits any rights that cannot lawfully be excluded.
By confirming a purchase, you acknowledge that you have read and accepted this cancellation and credit policy. Please review the service-specific cut-off shown at the time of booking.
